سياسية الاستبدال والاسترجاع

Return and Exchange Policy: The customer has the right to exchange the purchased item for another item from our store, provided that the item is in its original condition. * If there is a difference in the amount between the original item and the exchanged item, whether an increase or decrease, it will be transferred * The grace period for exchange is 30 days from the date of the sales invoice * The original invoice must be sent, officially stamped by us, along with the exchanged item * The exchange process duration is from 7 working days to 14 working days after the item arrives * Delivery and exchange fees are free of charge by Jawaher Mumayaz Trading Establishment Return Policy: The customer has the right to return the purchased item from our store, provided that it is in its original condition. * The refund amount will be transferred after receiving the item within 7 to 21 working days * The return grace period is 3 days from the date the item arrives by the delivery team * A return fee of 75 riyals will be deducted by the customer * Jawaher Mumayaz Trading Establishment bears the return fee if the item is defective or has manufacturing defects, and the return is free of charge